Frequently Asked Questions

We ship worldwide! Whether you're in the United States, Europe, Asia, or anywhere else, we'll deliver to your doorstep.

Delivery times may vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days. Once shipped, standard international shipping usually takes approximately 3-4 weeks for delivery. However, please note that delivery times can vary based on customs processes and other factors beyond our control.

Shipping costs are €15 for orders below €80. However, if you spend €80 or more per order, shipping is free! You can view the shipping cost at checkout before completing your purchase.

You have 14 days from the date you received an item to initiate a return.

To be eligible for a return, the item must be unused and in the same condition that you received it. Additionally, the item must be in the original packaging.

Upon receiving your returned item, we will inspect it and notify you. We will also inform you about the status of your refund after we have completed the inspection.

If your return is approved, we will initiate a refund to your original method of payment.

The time it takes to receive your refund can vary, but generally, you will receive the credit within a few days, depending on your card issuer's policies.

All clothes are exclusively designed by La Popita herself, ensuring each piece is unique and infused with her personal artistic vision.

Yes, every item is handmade. We take great pride in the craftsmanship and quality of our products.

Each item is carefully inspected before packaging to ensure it meets our high standards of quality. This meticulous process helps ensure that every piece delivered to our customers is flawless.